Estimated Delivery Time For all packages: 5-20 Days. Processing Time: 7 days
We use several different vendors domestic and abroad. All items will receive separate shipping and tracking. This allows your purchases to come quicker than packing together,
**We are not responsible for international taxes**
What is my tracking number?
Tracking information is only available for Premium Shipping usps & Epacket shipping.
Do you ship to my country?
Yes! We ship to every country in the world!
How will my items be shipped?
All US sent products are shipped via epacket. Other countries will receive products via their local government's postal service.
The Queen Melanin is not responsible for delayed shipping due to orders being held by customs.
I ordered multiple items, will everything arrive together?
Sometimes, depending on the order. Depending on what products were ordered, we may ship out items in your order as soon as they have been processed instead of waiting till the entire order is complete. We use this shipping method to ensure the quickest delivery times possible.
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 48 hours after the order is placed. The manufacturer and China Post process the orders, which takes an additional 2–5 days.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.